Privacy Policy

Vaux Brewery (Sunderland) Limited (“We”) are 100% committed to protecting the privacy and security of all our customers. We have created this privacy policy to ensure that you understand what personal information you may provide if you sign up to our newsletter or make an order with us and how we use such personal information. If you have any questions about how we do this send us an email to info@vaux.beer. 

Information Collected by Us
We may collect and store personally identifiable information about persons who voluntarily submit information when contacting us, sign up to our newsletter or make an order. We may also collect and store anonymous information about the use of our website.

We do not store any credit card information.

How We Use Your Personal Information

Personal data
We may use the personal information we collect to contact you about our products and services from time to time. You may actively give us information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, or email us. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address, password and IP address.

We collect and use information when you interact with us through our website, when you use our products and services and when you visit our premises. We use this information for the following purposes:

· to deliver and provide products or services;
· to establish and maintain our customer accounts;
· to contact you about our products and services and direct offers or promotions to you; and/or
· to comply with our licensing requirements at our premises.

In respect of customer data, we may share your information with our suppliers and any sub-contractors for the performance of any contract we enter into with them to fulfil your order. In respect of visitors to our premises, CCTV footage may be viewed by our employees, agents, service providers, police forces and security organisations.

We may use your information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.

We do not sell your information to third parties - for example, we will not sell another company your name or email address. Please note that we do reserve the right to transfer your personally identifiable information and other information to our successors in business.

Information may also be aggregated or anonymised by us for business and marketing uses.

Security
We are committed to taking reasonable steps to ensure the security of your information. To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put into place procedures to help safeguard and secure the information we collect online. However, due to the inherent open nature of the internet, we cannot guarantee that communications between you and us or information stored on the site or our servers, will be completely free from unauthorised access by third parties such as hackers and your use of the site demonstrates your assumption of this risk.